As the winter season is in full swing and the temperature drops, Dŵr Cymru Welsh Water is offering free winter lagging kits to help households across Wales prepare for the colder months. With over 2,500 kits available, the initiative aims to assist residents in protecting their homes against frozen pipes and costly bursts.

Frozen pipes can lead to unwanted damage and unnecessary stress during the winter season, but with the right preparation the risks can be minimised.The winter lagging kit includes pipe insulation and a tap jacket – with lagging designed to protect exposed pipes and a tap jacket to prevent outdoor taps from freezing and bursting.

“We understand how challenging winter can be for many people, which can be made worse should the unexpected happened – such as a experiencing a frozen or burst pipe,” said Euan Hampton, Water Demand – Delivery Manager at Dŵr Cymru Welsh Water. “To help ease the pressures winter can bring, we’re offering free pipe lagging kits and tap jackets as part of our ongoing commitment to helping communities stay safe, warm, and secure throughout the colder months.”

In addition to distributing free lagging kits and tap jackets. Dŵr Cymru Welsh Water recommends the following tips to help residents prepare their homes:

  1. Locate your stop tap: Knowing the location of your stop tap is essential in the case of an emergency. If your pipes freeze or burst, you’ll want to shut the water off to minimise damage.
  2. Clear your gutters: Blocked gutters can lead to excess water accessing your home, especially during a storm.
  3. Insulate pipes: Not only outdoor pipes need preparing, think of areas that may be at risk to cold weather – attics or uninsulated cupboards.
  4. Fix those drips: Dripping taps can increase the risk of frozen pipes. Fixing it will also save you litres of water every day, saving both energy and money on your water bill.
  5. Away from home? Empty buildings are at particular risk. If you’re leaving your home for a prolonged period, turn off your stop tap and drain down the system – so there is no water in the system to freeze. If you’re away for a short time, if you can, we suggest keeping your heating on low to help keep your home warm and prevent pipes from freezing.

The free kits are available on a first-come, first-served basis. To request a free winter lagging kit or tap jacket, customers can visit: www.dwrcymru.com/en/winter-ready

Alongside the helpful tips to prepare your home this winter and advice on how to manage any issues should they arise. Dŵr Cymru Welsh Water are also offering free water efficiency home visits to all domestic customers – and the free lagging kit and tap jackets can be installed as part of the visit.

If you would like to find out more ways you could start saving, visit: www.dwrcymru.com/en/help-advice/cartref/water-efficiency-home-visit