THE present recycling centre at Troy in Monmouth is too small and unsuitable for the town, claim some residents.

Complaints about the length of wait while skips are being changed over has angered motorists who arrive at the site at Troy to find the site closed for up to an hour under Health and Safety guidance while Viridor, who manage the site, change the full skips for empty ones.

Monmouthshire County Council (MCC) are aware of the problems and say on their website that “the location and topography of the current site means there is no room for expansion”.

Troy is described by MCC as a satellite recycling centre and they remind residents that the two main facilities at Llanfoist and Caerwent are designed to allow skip movements without the need to close, but point out that due to the size of the site and limited access at Troy, changing skips is “not a quick process and requires the site to be closed to the public”.

They say the operation takes about 45 minutes if “everything runs smoothly” but add that it can be up to an hour’s wait.

The council have been informed by the police that there must be no queueing vehicles blocking the highway.

Members of the public can sign up for email and text notifications, although MCC are aware these are not ideal options.

MCC and Viridor issued a joint statement saying: “Viridor and Monmouthshire County Council are aware of seasonal high demand for the Mitchel Troy Household Waste Recycling site.”

In order to advise residents when the site is closed, to allow household waste to be safely removed, hand-held devices are used to link up with the  county council app system.

“In this way, residents can check on whether the site is open, or experiencing high demand, to enable them to plan their visits”.